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Last Updated: 28th May 2025

At DigiDir Digital Solutions Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digidir.com, use our services, or interact with us through any communication channel. We respect your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the Indian IT Act, GDPR, and other international standards.

Information We Collect

We collect information to provide better services to all our users, including but not limited to:

a) Personal Information:

This includes details you voluntarily provide through contact forms, sign-ups, consultation requests, or job applications:

  • Full Name

  • Email address

  • Phone number

  • Business Name

  • Industry or Business Niche

  • Any additional information you submit during communication or service onboarding

b) Technical/Usage Information:

Collected automatically when you interact with our website:

  • IP Address

  • Browser and device information

  • Pages visited and time spent

  • Session data and referring/exit pages

  • Location data (approximate)

  • Clickstream data

  • Device operating system and version

We may use third-party tools like Google Analytics, Meta Pixel, or Hotjar to track and analyze user behavior for performance and service improvements.

How We Use Your Information

The information we collect is used strictly for professional and service-related purposes:

  • To respond to your inquiries or support requests

  • To provide consultation or services you have requested

  • To send transactional emails (project updates, invoices, etc.)

  • To improve our website’s content, structure, and user experience

  • To send newsletters, offers, or educational content (with your consent)

  • To understand industry trends and customer behavior

  • For client onboarding, verification, and retention processes

  • For internal training, audits, and team productivity enhancement

We maintain the principle of data minimization and will not collect more information than necessary for the intended purpose.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve your experience on our website.

What Are Cookies?

Cookies are small text files placed on your device that help us remember you, understand how you interact with our website, and personalize content or ads.

Why We Use Cookies:

  • To remember user preferences

  • To analyze website traffic and trends

  • To deliver targeted ads through platforms like Google Ads, Meta Ads

  • To re-engage previous visitors (retargeting campaigns)

You can control cookies through your browser settings. However, disabling them may limit certain website functionalities.

Data Sharing and Disclosure

We do not sell or rent your personal data to any third party. However, we may share your information under these circumstances:

  • With service providers who support our operations (e.g., hosting, analytics, email tools, payment processors) under strict confidentiality agreements

  • With our employees, freelancers, or internal team who require access to perform tasks or deliver your project

  • With legal or regulatory authorities, if required by law or to protect our rights, safety, or the public

  • During mergers, acquisitions, or business transfers, your information may be part of transferred assets (with notification)

We ensure that any third-party involved follows strong data protection and confidentiality practices.

Data Security

We take the security of your data seriously and implement appropriate safeguards to prevent unauthorized access or misuse. Measures include:

  • SSL encryption across our website

  • Secure password policies

  • Controlled access to databases and CRMs

  • Regular software updates and server security audits

  • Employee awareness and training on data privacy

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Your Rights

You may have certain rights under data protection laws:

  • Right to Access: You can request a copy of the data we hold about you

  • Right to Rectify: You can ask us to update or correct inaccurate information

  • Right to Delete: You may request deletion of your personal data, subject to legal obligations

  • Right to Withdraw Consent: You can unsubscribe from marketing communications anytime

  • Right to Object: You can object to how your information is processed in certain scenarios

Third-Party Links

Our website may contain links to external websites, plugins, or third-party services such as blog tools, payment gateways, or social media platforms. Please note:

  • We are not responsible for their privacy practices

  • Clicking on third-party links may allow those parties to collect or share data about you

  • We encourage you to read the privacy policy of every website you visit

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our services are not designed for individuals under the age of 16. We do not knowingly collect data from children. If we learn that we have collected personal data from a child, we will take steps to delete it immediately.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our operations or legal obligations. We encourage users to review this page regularly.

  • The “Effective Date” at the top reflects the latest revision.

  • Significant changes may be notified via email or on our website banner.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can contact us at:

DigiDir Digital Solutions Pvt. Ltd.
201, Second floor, D-247/ 4A, D Block, Sector 63, Noida, Uttar Pradesh, 201309
📧 Email: info@digidir.com
📞 Phone: +91-9999340468
🌐 Website: www.digidir.com

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